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In the present situation, you will find companies laying off their employees without any notice or prior information. They are just receiving an email and the next moment they have no access to the company network. So to avoid all this, you have to keep yourself updated with the new version of technologies and applications. You have to become one of Certified Professional in Healthcare Quality Examination (CPHQ) certification holders who survived the laying off situation and are still in a great position in their company. You cannot afford to lose it when you need your job the most.
The CPHQ exam covers a wide range of topics related to healthcare quality, including patient safety, data management, performance improvement, and healthcare regulations. CPHQ exam consists of 150 multiple-choice questions and candidates are given three hours to complete the test. CPHQ exam is computer-based, and the results are available immediately upon completion. Successful candidates receive a certificate from NAHQ and are recognized as experts in healthcare quality. The CPHQ Certification opens up new career opportunities and demonstrates a commitment to excellence in the field of healthcare quality.
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NAHQ CPHQ certification is a prestigious credential that demonstrates a healthcare professional's commitment to enhancing the quality and safety of healthcare delivery. With this certification, professionals can advance their career in healthcare quality management and become leaders in their field. The CPHQ certification provides a competitive advantage in the job market and enhances the credibility of healthcare professionals in the eyes of their colleagues and employers.
NAHQ CPHQ Certification Exam is open to healthcare professionals with a minimum of two years of experience in healthcare quality. Candidates who pass the exam are awarded the CPHQ credential, which is recognized as a mark of excellence in healthcare quality.
NEW QUESTION # 137
To determine how much variability in a process Is due to random variation and how much.
Is due to unique events, the most appropriate tool would be a
Answer: A
Explanation:
A control chart is a statistical tool used in quality control to monitor and control processes. It helps to determine how much variability in a process is due to random variation and how much is due to unique events.
Random variation, also known as common cause variation, is inherent in any process and is predictable1. It represents the natural fluctuation in a process over time due to many minor factors1. On the other hand, unique events, also known as special cause variation, are unexpected and arise due to unusual circumstances23. They are not an inherent part of a process and are not predictable3. A control chart helps distinguish between these two types of variation. If a data point falls within the control limits on the chart, it is considered to be due to random variation. If a data point falls outside the control limits, it indicates the presence of special cause variation1.
Reference:
https://www.milliken.com/en-us/businesses/performance-solutions-by-milliken/blogs/process-variation
https://asq.org/quality-resources/variation
NEW QUESTION # 138
A nurse inadvertently hung an IV medication on the wrong patient's IV pump, but discovered the error prior to initiating the infusion. Patient harm was averted, and the nurse disclosed the error to a healthcare quality professional. The quality professional should
Answer: A
Explanation:
The quality professional should encourage the nurse to report the near-miss error through the adverse event reporting system. Reporting near-misses is crucial for identifying potential system vulnerabilities and preventing future errors. It allows the organization to analyze the incident, learn from it, and implement changes to improve safety. A culture that encourages reporting near-misses is key to proactive risk management.
Recommend additional medication safety training (B): This may be appropriate later, but the first step is to ensure the near-miss is reported.
Perform no additional action (C): Failing to report the near-miss would be a missed opportunity to improve safety.
Report the nurse to the manager (D): This could discourage future reporting and does not align with a culture of safety, which should focus on system improvement rather than individual blame. Reference NAHQ Body of Knowledge: Incident Reporting and Near-Miss Management NAHQ CPHQ Exam Preparation Materials: Encouraging Reporting in a Safety Culture
NEW QUESTION # 139
In a healthcare organization Implementing ongoing performance Improvement (PI), which of the following will most likely benefit the PI goals of the organization?
Answer: A
Explanation:
* Performance improvement (PI) in healthcare refers to the systematic process of identifying, analyzing, and enhancing the various aspects of healthcare delivery to improve patient outcomes, safety, and satisfaction1.
* PI requires a collaborative and data-driven approach that involves multiple stakeholders, such as clinicians, managers, patients, and quality professionals2.
* According to the National Association for Healthcare Quality (NAHQ), one of the core competencies for healthcare quality professionals is to facilitate teams and lead change initiatives that align with the organization's strategic goals and priorities3.
* NAHQ also recommends using a variety of performance improvement methodologies, such as Lean, Six Sigma, robust process improvement, and A3 problem-solving, to address complex and cross-functional issues in healthcare.
* Therefore, the option that most likely benefits the PI goals of the organization is C. cross-functional processes evaluated by multidisciplinary teams with the support of management. This option reflects the best practices of PI in healthcare, as it fosters a culture of quality, engages diverse perspectives, and leverages data and evidence to drive improvement23 .
* The other options are less likely to benefit the PI goals of the organization, as they are either too narrow, too top-down, or too siloed. These options may limit the scope, effectiveness, and sustainability of PI efforts, as they do not involve the relevant stakeholders, address the root causes, or align with the strategic vision of the organization23 . References:
* 1: A Guide to Performance Improvement in Healthcare
* 2: 9 Effective Performance Management Strategies for Healthcare
* 3: Healthcare Quality Solutions: Ready Your Workforce for Quality
* : Utilization of Improvement Methodologies by Healthcare Quality Professionals During the COVID-19 Pandemic
NEW QUESTION # 140
_________________ refers to the "degree to which individuals and groups are able to obtain needed services."
Answer: D
NEW QUESTION # 141
A national health plan has recently acquired a local health plan. At the year anniversary of the merger, the - local health plan staff still struggles with the transition to the new organizational values. Which of the following Is the most likely explanation for the difficulty?
Answer: D
Explanation:
* Organizational values are the shared beliefs, principles, and standards that guide the behavior and decisions of an organization and its members12.
* Organizational values are important for healthcare quality because they influence the culture, strategy, performance, and improvement of the organization and its services123.
* A merger between two health plans is a major organizational change that requires alignment and integration of the values, goals, policies, and practices of both entities45.
* A lack of buy-in of the new mission and vision is the most likely explanation for the difficulty in the transition to the new organizational values, because it indicates that the local health plan staff do not share or support the direction, purpose, and identity of the merged organization456.
* A lack of buy-in can result from poor communication, insufficient involvement, inadequate training, conflicting interests, or resistance to change among the local health plan staff456.
* A lack of buy-in can lead to low morale, reduced engagement, decreased productivity, increased turnover, and diminished quality of care among the local health plan staff456.
* Therefore, option C is the most likely explanation for the difficulty in the transition to the new organizational values, as it reflects the psychological and behavioral aspects of the organizational change process.
* Option A, incomplete data integration, is not the most likely explanation, because it is a technical issue that can be resolved with adequate resources and systems45.
* Option B, staff transition program training incomplete, is not the most likely explanation, because it is a procedural issue that can be addressed with proper planning and implementation45.
* Option D, continued support of both mission statements, is not the most likely explanation, because it is a structural issue that can be clarified with clear and consistent leadership45. References: 1: What are Values in Health Care 2: Quality of care - World Health Organization (WHO) 3: How organisations contribute to improving the quality of healthcare ... 4: Mergers and Acquisitions in Health Care:
Opportunities and Challenges 5: [The Impact of Mergers and Acquisitions on Quality of Care] 6:
[Employee Buy-In: What Is It and How to Achieve It] 7: https://www.ncbi.nlm.nih.gov/pmc/articles
/PMC4194800/ : https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1495271/ : https://www.
businessnewsdaily.com/10646-employee-buy-in.html
NEW QUESTION # 142
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P.S. Free & New CPHQ dumps are available on Google Drive shared by PrepAwayExam: https://drive.google.com/open?id=14p_YDpZ3kHXNbcwA8Pcn6veXdJeg3ihK
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